Safety

KindyWords is built around parent supervision and small, kind feedback loops.

• Parents are the account holders — a child never has an account of their own, and never logs in.
• Children use the service from a parent-controlled device, so the parent can always see the whole thread.
• The feedback is deliberately narrow — praise plus one or two small things to try, never a wall of red ink. Corrections go to the parent; the child only ever hears the cheer.
• If the writing can’t be read confidently, KindyWords asks or encourages — it never guess-corrects. This is our founding rule.
• Reminders and progress notes go to the parent, never pressure aimed at the child.
• It is always disclosed as an AI, and it works only through the parent’s account — never directly with your child.

Your child’s data

• Photos of your child’s writing are used to read the page and are kept as your keepsake — stored securely in Australia, private to you, and deleted when you delete the child, close your account, or on the 12-month schedule.
• Everything KindyWords holds is kept in Australia, under the cross-border transfer safeguards appropriate to each country we serve (for example, a UK International Data Transfer Agreement for UK families). The specific basis for your country is available on request.
• You can review, export, and delete your child’s information at any time from the parent portal, and close your account whenever you like.
• Child data is automatically removed on a 12-month retention schedule.

If you ever have a concern about how your child’s information is handled, you can contact us — or raise it with your local privacy regulator — for example the OAIC (Australia), the Office of the Privacy Commissioner (New Zealand), the ICO (United Kingdom), the FTC (United States), Ireland’s Data Protection Commission, Singapore’s PDPC, Canada’s OPC — or your country’s data-protection authority.