Privacy

Plain-English notes on how KindyWords handles your family’s information. KindyWords is an service for children aged 4–9 in Australia, New Zealand, the United States, the United Kingdom, Canada, Ireland, Singapore, Hong Kong, Malaysia, India, and the Philippines, always used through a parent’s account.

What we collect

• Your contact details (email, mobile) as the account holder.
• Your child’s first name and age band — no surname, no birthdate is required.
• Your child’s writing and drawings: you photograph the page from your own device. The page image and the words the mentor reads are kept as your child’s practice history and keepsake journal (never a photo of your child).
• Consent: you confirm you’re the parent or guardian when you register.

Where it lives, and for how long

• Everything is stored in Australia, under the cross-border transfer safeguards appropriate to each country we serve — for example, a UK International Data Transfer Agreement for UK families (UK GDPR), and comparable protections such as New Zealand’s Privacy Act 2020 (IPP 13). The specific basis for your country is available on request.
• Your child’s page images are kept as the keepsake — stored securely in Australia, shown only to you through private, time-limited links (never posted or public), and removed when you delete the child, close your account, or on the 12-month retention schedule. We never store a photo of your child — only their writing and drawings.
• Child data is automatically deleted on a 12-month retention schedule.

Your controls

From the parent portal you can, at any time:

• See everything KindyWords holds about your child.
• Export it — the whole journey in one file.
• Delete a child’s data, or close your account entirely, which removes all of it.

The mentor

KindyWords is an AI writing mentor, always disclosed as an AI. It works only through your account and never directly with your child. You can see every message it sends.

Analytics and cookies

We use two privacy-respecting analytics tools to understand how the site is used — which pages help and where people get stuck:

• Microsoft Clarity — anonymous heatmaps and session replays. It masks all text and anything you type, so your contact details and your child’s name are never captured.
• Google Analytics — anonymous traffic and page metrics. We run it in analytics-only mode with all Google advertising features switched off (no ads audiences, no ad personalisation), and we never send it any personal details.

Both set a couple of cookies to recognise return visits. We don’t run ads and we don’t sell data. In the UK and EU we ask for your consent before either tool loads — you can decline, and you can clear the choice any time by clearing this site’s data in your browser.

Questions or concerns

Contact us at mikyla@kindywords.com. You can also raise a concern with your local privacy regulator: in Australia, the Office of the Australian Information Commissioner (OAIC); in New Zealand, the Office of the Privacy Commissioner; in the United Kingdom, the Information Commissioner’s Office (ICO); in the United States, the Federal Trade Commission (FTC); in Ireland, the Data Protection Commission (DPC); in Canada, the Office of the Privacy Commissioner of Canada (OPC); in Singapore, the Personal Data Protection Commission (PDPC); in Hong Kong, the Office of the Privacy Commissioner for Personal Data (PCPD); and the national data-protection authority in Malaysia, India, and the Philippines.

We keep this notice in plain English on purpose. It describes how the service works today; it isn’t a substitute for the formal terms, which we’re happy to provide on request.